Capital One Auto Finance Auto Loan Reviews

1.6
(6 reviews)
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my gf.bought a car, financed through capitol one, in june 2016. After a month passed and no billing or payment info was received from capital one on her loan she became concerned, but not very, yet. a week later, she recieved a notice by mail from capital one that her proof of insurance had not been recieved (capital one obviously had her correct address at this point), and she contacted her insurer who straightened that issue out successfully....
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Anonymous

Anonymous Hi, how you are supposed to have a car since june till october and no make a single pymt.. use ur logic. usually dealership and bank institution give you a grace period of 30-...

I had auto financing with capital one. I'm at the end of my contract and I looked at the financing charges; the word LOAN SHARKING on the down low. I never thought capital one would be so cut throat. I never bother to check the financing charges, because I believe that the company was honest. I spoken with several different representatives & someone at corporate office by the name of Brain, but still no success. So anyone looking for auto...
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1.7
I didn't like
  • Customer service or the lack of care or assistance
#925790
So disgusted with this company and their illegal practices, as well as their reps attitudes and poor treatment towards customers.Recently, within the last few months, I had fallen slightly behind on my car payments. I kept in touch throughout the last few months, at least once every 2 weeks to make sure that I was all set. One of the agents I spoke with had scheduled 3 payments in advance, so I could keep the car because I was making promise of...
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Anonymous

Anonymous I am not a fan of Capital One some more personal reasons, butt I also get upset with people like you. First of all you were three months behind on payments and they let you ke...

Anonymous

Anonymous Did you get your car back? Please say yes

I financed a car with Capital One and paid on it for a year.My car was towed because it appeared I had a suspended license. Well after a long battle I didnt have a suspended license. HOWEVER, the tow company 5 Star Towing sold my car to themselves the day I was coming to get it. What happened was when they first took my car I didnt trust them so I called Capital One. I told them to please repo the car from the tow yard and I would give them the...
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2.9
I liked
  • I liked the price and finance charge
I didn't like
  • Customer service or the lack of care or assistance
#885870
Very discusted with capital obe auto finance . I have had a auto loan with them for almost 2 years . also have 4 credit cards ( myself 2 and my wife 2 ) My mother had a major stroke and i notified them about it and in this major family tragety I was late on some payments which I caught up completley in the next month . I went to apply for a new car loan with them in which i was trading in the existing loan i had with them . To my outter surprise...
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We had 2 cars damaged by hail. Our loan for one car was through US Bank the endorsed check and we had repairs made immediately. Capital one wants to hold our check hostage and five out money has repairs are made and make us jump through hoops with pictures and paper work which in turn keeps our car held hostage at repair shop. Take all your business to US Bank for auto loans. US Bank has great customer service and policies. Capital One...
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My vehicle was repo'd in the middle of the night.The company who Cap 1 hired/authorized to pick up the car obviously broke my steering column and neither of them wants to pay for the repairs. My car is inoperable because of this and is now located 2 hours away from me. I've paid Cap 1 what I owe them but I can't get my car because Cap 1 wants me to release them from the damage. I'M NOT A *** FOOL! I'm not releasing anyone and will hire an...
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Anonymous

Anonymous What did you have to do to get it back?? Please help .. Freaking out