Capital One Auto Finance Complaints and reviews

Capital One Auto Finance reviews, Capital One Auto Finance complaints, read Capital One Auto Finance reviews, find Capital One Auto Finance reviews, Capital One Auto Finance scam reports
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  • 94 complaints
  • $149,496 claimed losses
  • $1,590 average
  • 15763 since May 08, 2008

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Capital One Auto Finance
Main address: 3905 N. Dallas Pkwy TX 75093
1-800-946-0332, , comment@capitaloneauto.com
Capital One Auto Finance reviews, Capital One Auto Finance complaints, read Capital One Auto Finance reviews, find Capital One Auto Finance reviews, Capital One Auto Finance scam reports
  • 94 complaints
  • $149,496 claimed losses
  • $1,590 average
Had an experience with Capital One Auto Finance?
Submit review ›
94 reviews found
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  • Jan 31
  • Raleigh, North Carolina
  • Car Loans
  • 34

I don't have any problems with Capital One Auto, I enjoyed their blank check program. I had a dispute with my property manager and as a result of my on going dispute with Brandy Crotts Alexander of Courtney Place apartments she had my car towed and the towing agency sold my car to Capital One, the lien holder which forced Capiatal One to take the car and sell it. I wasn't a aware until I got a... Read more

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  • Jan 31
  • Auto Finance
  • 56

I decided that I needed to write a review for Capital One...as I have purchased the last two vehicles I've owned with the help of their financing. So, basically, they have managed my auto finance for the past five years or so. I am currently in the process of purchasing a third vehicle and CarMax submitted my info to several auto financial institutions; several of them came back with approvals... Read more

Was this review helpful? 0 0

  • Jan 02
  • Jackson, Mississippi
  • Auto Loan
  • 63

I got an auto loan with COAF in September 2011. My account is on auto draft, but yet they tell me I missed a payment! If I've been behind one that payment for over a year why didn't any body contact me until I called them!! So I called them December 2013 to make my November payment that I knew I was going to miss to pay it and all of a sudden I'm behind!!! I checked my transaction records and all... Read more

Was this review helpful? 1 1

  • Aug 30, 2013
  • Car Loan
  • 5
  • 104

Capitolone keeps saying that I'm one month behind every time I make a payement to get them current and then they say they put one month at the end of my auto loan then say that I'm still a month or two behind and will not send me a payement book let or switch my due date.my advice to anyone is to not accept a credit card or loan thru this company it is a fraudulent company.I hope this company... Read more

Was this review helpful? 1 2

  • Aug 30, 2013
  • Loan Payment
  • 56

Capitol one keeps saying that I'm one month behind everytime I make a payement to get them current and then they say they put one month at the end of my auto loan then say that I'm still a month or two behind and will not send me payement bookl let or switch my due date.when I got the auto loan fom the dealer I did not know it was capitol 1 because if I had knew it was I would of never took a... Read more

Was this review helpful? 1 0

  • Aug 18, 2013
  • Schoharie, New York
  • Loan Payments
  • 2
  • 96

we have paid our payment every month and have all the receipts to prove it they are just now telling us we are behind one payment.we ask them how when we have all the receipts they tell us that our January payment was kicked back to our debit card but yet you look through our statements and it shows they took the money but never put anything back.they call and harass us just about every day not a... Read more

Was this review helpful? 0 0

  • Aug 05, 2013
  • Charlotte, North Carolina
  • Payment Arrangements
  • 3
  • 150

Financed my car 12/06 for 72 months. Confirmed with capital one in 6/2012 car to be paid off and in 1/2013 same response from 2 different reps. Had to verify because of trying to get qualified for mortgage. Last 2 years automated payment with exception of 7/12 to pay off due major car repairs so I split payments but within 29 days I paid each month and all late fees. Now say I owe $1600 but won't... Read more

Was this review helpful? 0 1

  • Jul 13, 2013
  • Car Financing
  • 3
  • 122

I keep getting turn down because I do not make 1750.00 a month and I believe that is outragous I believe as long the person works for a company 5 or more Capitol One should approve the person without a co signer . Cause I do not see anyone making more then 7.85 starting a job and I make more than that so I really do not know what ... Read more

Was this review helpful? 0 0

  • Jul 09, 2013
  • Syracuse, New York
  • Mortgage
  • 2
  • 92

I am being continuously harassed by Capital One Auto Finance looking for someone who has never lived at my house or used my telephone number. No party in my household has had an account with Capital One; they continuously call looking for someone else. I have called and spoken to five different supervisors regarding having my number removed from their database, have received assurance from all... Read more

Was this review helpful? 1 0

  • Jun 26, 2013
  • Birmingham, Alabama
  • Auto Loan
  • 4
  • 150

I too have been in several of the same situations as many of these people!!! They do not care. You can forget trying to work with them. Get one day, and I do mean one day behind, they harass the *** out of you and do not stop!!!!!! Never Again!!!!!!! These are the most heartless people I have ever worked with and will never do it again and absolutely do not recommend them to anyone. I could... Read more

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